Translate page with Google

Story Publication logo August 30, 2025

In One Indian State, Tech Companies Gain, Elders Lose in ‘Cradle to Grave’ Digital Governance

Country:

Author:
An elderly woman lies on a floor
English

India’s government is using software tools to centralize power and cut back on welfare.

SECTIONS

More than 1 million of Rajasthan, India's 9 million pensioners—seniors, disabled people, widows—stopped getting social security pensions of rupees 700-1,000/month ($7.95-$11.36 USD) as the state insisted on verifying them through the biometric ID Aadhaar.

Rajasthan is now set to switch to algorithmic artificial intelligence systems to deliver welfare. Digital records will be sorted with the help of complex algorithms, “machine learning” to determine who gets welfare and who doesn’t. Officials say they will use data to build “360-degree profiles” of residents, their families, and businesses.

In the previous system, many of those alive were declared “dead” or “out of state” after being unable to prove their presence digitally. Officials said that of those declared “dead,” 95% of the decisions were done through automated processes. These experiments took place for historically marginalized caste workers.

Pension activists ask: When errors leave so many without support for months, why is no one accountable?


As a nonprofit journalism organization, we depend on your support to fund more than 170 reporting projects every year on critical global and local issues. Donate any amount today to become a Pulitzer Center Champion and receive exclusive benefits!


RELATED TOPICS

an orange halftone illustration of a hand underneath a drone

Topic

AI Accountability

AI Accountability
technology and society

Topic

Technology and Society

Technology and Society

RELATED INITIATIVES

Logo: The AI Accountability Network

Initiative

AI Accountability Network

AI Accountability Network

Support our work

Your support ensures great journalism and education on underreported and systemic global issues